Some of Our Most Popular Patterns 🤩

Frequently Asked Questions

When will I get the pattern I bought?

An instant download link will be available as soon as your order is finished processing. Plus we'll send an email with the download link too.

I clicked the download link, but nothing happened?

When you click the download link from our email, the digital file is saved to your device.

To view it, you need to open the file. Here's how:

For iPhone or iPad:
1. Click the download link. This will open a browser window.
2. Look for a blue dot in the address bar and tap it.
3. Or, open the "Files" app and go to the "Downloads" folder.

For Android Phone or Tablet:
1. Click the download link.
2. Open the "My Files" or "File Manager" app.
3. Navigate to the "Downloads" folder to find your file.

For Windows Laptop or Desktop:
1. Click the download link.
2. Click the Start Menu and open "File Explorer".
3. Go to the "Downloads" folder to find your file.

For Macbook or Mac Computer:
1. Click the download link.
2. Open the "Downloads" folder from the dock.
3. Your file will be in this Downloads folder.

Can I use a different yarn than the pattern recommends?

In many cases, you can easily use a different yarn. But, you need to make sure your gauge is correct so the size of your project turns out right. Check out this article to see how to use a different yarn for your project.

Are the patterns digital or Physical?

You are purchasing a digital pattern in PDF format. This file can be saved to your device, and you can even print it if you'd like a physical copy.

How do I print my pattern?

Unfortunately, due to the sheer number of printers available on the market today, we cannot provide technical support to help you physically print your pattern. We recommend you check with your printer manufacturer's documentation if you're running into problems.

Can I return a pattern I bought?

All PDF pattern sales are final.

Can I use the pattern I bought to teach a class?

When you buy a pattern from us, it is for your own personal use. But, you can also use our patterns in your classes if you buy them for your students. We offer discounts when you buy multiple patterns. When you order 6 or more, each pattern is 40% off. The discount will be automatically applied at checkout.

How do I get support?

Although we thoroughly review our patterns before they are made available, every now and again something will slip through the cracks. If something in the pattern doesn't make sense or you need more help, use the form on the Contact page to let us know.